Terms of Service
Last updated: May 2025 | Effective immediately
Important: By accessing or using any services provided by Snowy Market, you agree to be bound by these Terms of Service. If you do not agree, you may not use our services.
Refund & Transaction Policy
Account Delivery After Confirmation
We strictly adhere to a policy of not delivering any account credentials until the transaction has been fully confirmed and verified on our end. This confirmation process may take varying amounts of time depending on the payment method used. We appreciate your patience during this verification period.
No Refunds for Bank/Card Payments
All payments made through bank transfers or credit/debit cards are considered final. Due to the irreversible nature of these payment methods and associated processing fees, we cannot offer refunds under any circumstances for transactions completed via these payment channels.
Full Access Account Refund Window
Full Access accounts are eligible for refund consideration only within 24 hours of the original purchase time. After this one-day period has elapsed, all sales become final and no refund requests will be entertained, regardless of the reason or circumstances.
Nexus Lifetime Refund Policy
Similar to Full Access accounts, Nexus Lifetime purchases have a strict 24-hour refund window from the time of purchase. After this period expires, the transaction becomes non-refundable. This policy is strictly enforced due to the nature of the product.
Non-Account Product Refunds
All products other than accounts (including but not limited to software, tools, or digital goods) and the Snowy product line are sold as-is with no refunds available. We make every effort to accurately describe these products, but they are considered final sale upon purchase.
Non-Refundable Fees
Any fees associated with buying services or middle-man services are absolutely non-refundable once incurred. These fees cover operational costs and are applied regardless of the final transaction outcome, making them ineligible for reimbursement.
Transaction Fee Responsibility
All transaction fees incurred during the payment process are the sole responsibility of the purchaser. We do not cover, reimburse, or compensate for any fees charged by payment processors, banks, or other financial institutions involved in the transaction.
Service & Liability Terms
Right to Refuse Service
We maintain the absolute right to refuse service to any individual or entity at our sole discretion, without being obligated to provide any explanation or justification for such refusal. This may include but is not limited to suspected fraudulent activity, previous disputes, or violation of our terms.
Customer Misuse Disclaimer
Snowy Market cannot and will not be held responsible for any misuse, improper handling, or unintended consequences resulting from customer use of our products. This includes but is not limited to account bans, penalties, or any other repercussions from game developers or platform operators.
Account Redemption Agreement
By redeeming an account purchased from Snowy Market, you acknowledge and accept full responsibility for any issues that may arise post-redemption. Compensation will only be considered if the account credentials fail to work within 120 seconds of purchase or if we determine the issue stems directly from our service.
Post-Login Responsibility
Once you have successfully logged into a purchased account, our responsibility for that account ends immediately. We are not liable for any subsequent issues including but not limited to account recovery, password changes, bans, or any other modifications made after initial login.
Terms Modification Rights
We reserve the unrestricted right to modify, amend, or update these Terms of Service at any time without prior notice. It is the customer's responsibility to regularly review these terms for any changes, as continued use of our services constitutes acceptance of the most current version.
Automatic Terms Acceptance
By completing any purchase through any of our platforms (website, Discord, or other channels), you automatically and unconditionally agree to be bound by these Terms of Service in their entirety, regardless of whether you have read them or not. Ignorance of these terms does not constitute grounds for exemption.
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.